Singapore’s Changi Airport Installing New Contactless Systems

New contactless systems and cleaning innovations
are being rolled out at Changi Airport in Singapore.

At Changi’s automated kiosks, new proximity
sensors are being installed progressively to eliminate the need
for travellers to touch the electronic screens when they check in
or drop off their bags.

Used for the first time in any airport,
infrared sensors will enable passengers to select options and key
in their travel details by pointing their finger close to the
screen without touching it.

For those who need to check in at counters
staffed by customer service agents, acrylic screens will provide a
safe barrier between passengers and staff.


New contactless systems and cleaning innovations are being rolled out at Changi Airport in Singapore. Click to enlarge.

The Immigration & Checkpoints Authority has
upgraded the automated immigration lanes at Changi Airport with a
new biometric system that uses face and iris recognition
technology as the primary means for identity verification. This
replaces traditional fingerprint scanning.

Changi Airport Group (CAG) is also doing more with
technology to clean and disinfect the airport.

Autonomous cleaning robots in the terminals
have been upgraded with a nozzle that sprays a light disinfecting
mist for added protection on carpets and floors during cleaning.

CAG is also testing the use of ultraviolet-C
(UV-C) LEDs to disinfect the handrails of escalators and travellators in a safe way. And a trial is being conducted on the
use of contactless infrared technology for passenger lifts, where
travellers just need to hover their finger over the lift button to
activate it.

Mr Tan Lye Teck, Changi Airport Group’s Executive
Vice President for Airport Management said, “Passengers will
expect airports to deliver the highest standards of safety and
hygiene to give them peace of mind during their journey, and we
will rapidly bring on board new measures as we go into a new
normal for air travel. The improvements we announce today
demonstrate CAG’s continuous commitment to passenger health and a
positive airport experience. CAG will work with other aviation
partners to instill a high sense of confidence among travellers
going through Changi Airport when air travel eventually resumes.”

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